Ward 3 Quick Update

Greetings Ward 3 Resident,

Important Information on Public Safety Dispatch Consolidation

Please note that as a result of our dispatch center consolidation with the City of Strongsville, there will be two new procedures in the handling of incoming calls. The traditional emergency phone numbers such as (440) 237-8686 thru (440) 237-8689 will be routed to the dispatch center in Strongsville. North Royalton Police Department and North Royalton Fire Department will be dispatched as always or as needed. Emergency 911 phone numbers will follow in the same manner. There will be no disruption in your service or in the response of the police and/or fire/paramedic services at any time. In sum, North Royalton primary dispatch will be moved to Strongsville.

The North Royalton Police Department will maintain a 24/7answering service center for non-emergency public use. This should be noted as the second new procedure, a reception office that will be retained in our city. The phone numbers made available for calls to the local service center will be(440) 582-6216 thru (440) 582-6219. A staff will be maintained daily to assist callers with general city business, including records requests, police reports and complaints, police personnel, and information regarding jail operations. The Clerk’s Office and Record’s Office at the station will remain unchanged.

These new procedures will take effect beginning Saturday, March 22, 2014.

Again, please note these changes and new services:

*North Royalton Dispatch Primary moved to Strongsville
(440) 237-8686
(440) 237-8687
(440) 237-8688
(440) 237-8689
All 911 Emergency Service Calls

*North Royalton 24/7 Service Center
(440) 582-6216
(440) 582-6217
(440) 582-6218
(440) 582-6219

Have a great weekend!

Dan Langshaw
Ward 3 Councilman
North Royalton City Council